Monday, October 6, 2008

The Nightmare at Inn on the Creek

It sounds like it should be some horror movie to be released shortly, but no it isn't. It is the description of what should have been a nice relaxing weekend for our Anniversary. A few years ago we went up to this darling bed and breakfast in Midway. It was the Inn on the Creek. We had a great time just enjoying the mountains and sleep! For breakfast we had the BEST Blueberry Cream Cheese Stuffed French Toast. I was pregnant with Ashlyn and it was SO yummy. Ever since then I've wanted to go up there just for the breakfast. When my sister and brother-in-law offered to have Ashlyn come spend the night with them (That's a post in itself) we took them up on it! We decided to go back to the Inn. We were looking forward to sleeping in!
We went up to Heber and had dinner and then headed to Midway. Upon arrival we were greeted by a bleach blonde, pretend I'm still 29, lady with nasty long fake nails. She says, "Oh good, your here, I can go home now." Really...we're glad to be here too. She proceeds to tell us she doesn't know why we picked the room we did, but here's the key. Cole told her he just picked one online and that whatever room she had we would take. She kept us in the same room. As we are leaving to find our room, we mention that we can't wait for Breakfast! She then says, "Oh we don't serve breakfast anymore. We've got new owners and it was too expensive to staff it, so they closed it down, we only serve dinner on Friday and Saturday." So...when you say you are a Bed and Breakfast, what you really mean is your a Bed and...? Nice.
So off we go bummed that we won't be having the fabulous french toast. We pull up to the building that our room-G3- is in and are greeted with a "For Sale" sign. Odd. We go into what looks like an apartment building and proceed up to the top floor. We open the door and we've arrived! I turn the air down since it was only a balmy 76 in there and find a sign that says, Please wait 20 minutes for the air to turn on. Ok whatever. Then I really wanted to watch Juno so I go to put the DVD in and surprise! No DVD player. Online it states that there is one in the room. Ok no big deal. I find Legally Blonde II on TV, lucky Cole! So we are watching the movie and all of a sudden I hear this chirping sound. I asked Cole it he can hear it and he can't. It goes off again...did you hear it? No. So I'm up trying to figure out the source of the mysterious chirping noise. I'm out in the hall listening intently and it goes off again. It's in our room and it is the Smoke Detector. Nice...battery is dying! So I ask Cole to get it down off the vaulted ceiling by balancing on the arm of the couch and take the battery out. At this point I'm sure that 20 min has passed and still no air. Ok...we'll keep waiting and turn on the ceiling fan. Low and behold, the fan is clanking against the ceiling. Are you kidding me? I pick up the Guest Services book to see why the air isn't working. It says that room G1 has control of the air for room G3. WHY?? Well no one is in building G with us so we figure it must be turned off.
As if I hadn't had enough, I go into use the bathroom and notice a dark ring around the tub and the area that you can sit down too. All I'm picturing is a fat hair guy using the tub...gross. Then I pick up the bath towel and can see through it and it smells like mildew. Alright, I'm done! Cole calls down to the front desk and no one answers. Ohhh that's right, she went home. Who closes the front desk of a hotel?? So back to the Guest Services Book--I find a phone number to call in case of an emergency. Well in my book, this is an emergency. I call the number and a guy answers hello? I said, "Is this the number for Inn on the Creek?" "Oh yah it is, this is Ed, what do you need?" I proceed: "Well, I calling about the problems with our room and since no one is answering at the front desk, you get to help us." "Ok what's the problem?" "No I said PROBLEMS" I continue to tell him the above issues. He says to me, "What room are you in?" "G3" "G?" "Yes G, G 3" "G as in game?" "G as in great, gall, gosh, G!" "Why did she put you in G?" "I don't know, all I know is that this is not going to work for us." He tells me to go down to the front desk because someone should be there until 9:30. So we pack up and off we go. We go in and there is no one there...because she left. So the only person we can find is in the Kitchen and he doesn't speak any English. So to make an already long story not so long...here's the jist of it: No one is there, we are trying to communicate to the non English man to call Ed. He calls Elquardo...the cook. So Cole calls Ed and tells him that no one is there to help us. Cole tells him we are leaving and not to charge our card, the man agrees not to and suggests we stay at the Holiday Inn in Heber. Gee, thanks just how I want to spend the weekend. We contemplate going home but decide to see if the Marriott in Park City has any rooms. They do, we book it, it comes with Free Breakfast, we stop at the 7-11 and then check in. They have 1 room with 2 queen beds. Perfect. You get your bed, I'll have mine. :) It was wonderful and the breakfast was fabulous. So we get home and Cole pulls up his credit card account online a few days later and we have been charged for the room from Inn on the Creek. He's ticked and calls the bleached blonde trampy old lady and she says "Well we had to clean it after you left" Cole told her she didn't clean it before we got there! Anyway, I look up Ed's number off of our cell phone account and Cole calls and leaves a message. He never calls back. Surprising. Now we are in a credit card dispute and I'm out to make sure no one else gets ripped off! So as for the Inn on the Creek...THUMBS DOWN! Don't waste your time and money!

8 comments:

Apryle Moss said...

We went to Inn on the creek a couple of years ago and loved it. We also had the yummy blueberry french toast so I am bummed because we liked it there a lot and thought maybe we would go back again. Guess we will not do that again. Another nice place to stay for future reference is in Ogden Canyon. The Alaskan Inn. Who knows maybe someone bought it and made it trash to. That is sad. Hope you enjoyed the Marriot. Talk to you later. Sorry I didn't make it to the play date. Svanna didn't wake up until 9:30 this morning and by the time I got her breakfast and coaxed her to get clothes on it was 11:00 and then we had to start getting lunch so she wouldn't starve at school so we will try the next time and see if we can get moving earlier.

EmmaP said...

Blueberry Stuffed French Toast sounds DIVINE!!! Thumbs up!

They don't have it anymore? Thumbs down!

Bed and... what? Clean the room yourself? Thumbs down!

Overall crappy experience? Thumbs Down!

Your experience turning into one heck of a funny blog? Thumbs Up!!!!!!!!!!!

I can just see it now...he's pulling up the credit card statement online... "oh no you didn't!" Love it! You go Cole!

michelle said...

UGGHHH! I hate it when disaster strikes on vacation! I will tell everyone I know about the Inn on the Creek. So sorry you had to experience "the new ownership!"

EmmaP said...

by the way... the more i think about it - here is what i presume. The Inn is completely booked. And Building G is the Apartment complex where all of the NON-English speaking "help" live. Picture this... Cole's reservation comes thru. Trampy Blonde calls Jorge and tells him, he's gotta vacate for the night, due to overbooking. Picture ALL of the "non-english" speaking hep quarantined in G1 for the night. Not bad - there's only 12 of them, and they're used to it. It was just your misfortune that Jorge didn't have a chance to wash his one and only towel, wipe down his tub and scrub the splatter-stained toilet before you arrived. If I were you, I would print off the blog and submit to the owners...or put it on their website...

Holli and Billy said...

I think Emma's idea of printing your blog and sending it to the owners or putting it on their website is GREAT! I still think you should call the better business bureau.

The Willeyes said...

Even though you told me this...I still can't believe it. You should forward the link to your blog to the owner. Sorry you had such a bad experience, but you made it fun anyway! Still waiting for the Ben and Jerry story:)

the fellers said...

oh my gosh....what do you say? That is horrible!

Lisa B said...

Even though it was a horrible night for you, it sure made a good read for me. I can only imagine the profanities that came out of Cole's mouth when he found out that his card had still been charged. Hope Ashlyn wasn't listening! lol.

BTW, you've been tagged.